tk66y's Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how we collect, use, and keep your information secure.
Introduction and Scope
tk66y is an online casino and betting platform operated for players in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes how tk66y handles your personal information collected during your use of our website, applications, and services ("Services"). By registering on this platform or using the Services, you are agreeing to the terms of this Policy.
1 Purpose of This Policy
The main purpose of this Privacy Policy is to clearly inform you about:
- What types of information we collect and why
- How collected information is processed, stored, and kept secure
- With whom and under what circumstances your information may be shared
- What rights you have regarding your information
- How you can exercise your rights
What Information We Collect
tk66y collects user information in various ways. Some information is provided directly by you, and some is collected automatically through your use of our services.
2 Information You Provide Directly
When you register on our platform or use our services, you may be required to provide the following information:
- Full name, date of birth, and nationality
- Valid email address and contact details
- National ID card or passport information (for identity verification)
- Financial information such as bKash, Nagad, Rocket, or Upay account details
- Bank account details (for deposits and withdrawals)
- Any information you provide yourself during communication with us
3 Automatically Collected Information
The following technical information may be collected automatically during your use of our services:
- IP address and device type and version
- Browser type, operating system, and language preference
- Duration of your session, pages visited, and navigation patterns
- Information collected through cookies and similar tracking technologies
- Gaming activity, betting history, and transaction records
- Login times and details of time spent on the site
This information is used to improve the quality of our services and to ensure a safe environment.
4 Identity Verification Information
To ensure responsible gaming and to verify age, we may request the following documents:
- Scan or photo of national ID card
- Passport or driving licence
- Utility bill or bank statement as proof of current address
Only persons aged 21 or above may register and participate on this platform.
Purpose of Information Use
5 How We Use Your Information
tk66y uses collected information for the following legitimate purposes:
- Account Management: Completing the registration process, verifying identity, and ensuring account security.
- Service Delivery: Processing deposits and withdrawals, personalising the gaming experience, and sending bonus offers.
- Customer Support: Promptly resolving any questions or complaints you may have.
- Security and Fraud Prevention: Preventing unauthorised access, fraudulent activity, and money laundering.
- Responsible Gaming: Identifying problematic gaming behaviour and providing support where needed.
- Technical Improvement: Enhancing the functionality and usability of the platform.
- Marketing Communications: Sending offers and promotional information with your consent.
6 Cookie Policy
Our website uses various types of cookies:
- Essential Cookies: Necessary for the basic operation of the website.
- Functionality Cookies: Help remember your preferences and improve your experience.
- Analytics Cookies: Used to analyse user behaviour and improve services.
You can control cookies through your browser settings. However, disabling certain cookies may cause some parts of the service to not function properly.
Information Sharing and Disclosure
7 With Whom Information May Be Shared
tk66y does not sell your personal information. However, information may be shared in the following circumstances:
- Payment Processors: With bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
- Technology Partners: Companies that assist with platform operations, security, and fraud detection.
- Game Providers: Pragmatic Play, Evolution Gaming, JILI, Spribe, and other licensed game developers.
- Legal Authorities: In response to legal requirements, court orders, or requests from regulatory bodies.
All third-party partners are required to follow strict privacy and data protection standards.
8 International Data Transfers
In some cases, your information may be processed or stored outside Bangladesh, particularly for the purpose of operating our technology and service infrastructure. In such cases, we ensure that appropriate safeguards are in place to protect your data.
Data Protection and Security
9 Security Measures
To keep your information secure, tk66y takes the following technical and organisational measures:
- Use of SSL (Secure Socket Layer) encryption technology for all data transmissions
- Application of high-grade encryption methods for sensitive information
- Firewall and intrusion detection systems to prevent unauthorised access
- Regular security audits and vulnerability assessments
- Access to data restricted to authorised personnel only
- Regular data protection training for staff
- Two-Factor Authentication option
While we use industry-standard security measures, it is important to acknowledge that no method on the internet is completely secure. However, we continuously work to improve our security practices.
10 Data Retention Period
We will retain your personal information for as long as:
- Your account remains active and it is needed to provide services
- Legal obligations need to be fulfilled
- Legal claims need to be resolved or defended
Even after an account is closed, financial transaction records may be retained for a specified period in accordance with applicable law.
Your Rights
11 Your Rights Regarding Your Information
tk66y respects your right to data privacy. You have the following rights:
- Right of Access: You may request to know what information we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete information.
- Right to Erasure: In certain circumstances, you may request that your information be deleted.
- Right to Restrict Processing: In some circumstances, you may request that the processing of your information be limited.
- Right to Object: You may object to the use of your information for marketing purposes.
- Right to Portability: You may request your information in a structured format.
- Right to Withdraw Consent: You may withdraw your consent to the processing of your information at any time.
To exercise your rights, please contact us through the details provided below.
12 Opting Out of Marketing Communications
You can stop receiving marketing emails or notifications at any time. To do this:
- Go to your account settings and change your notification preferences
- Click the unsubscribe link at the bottom of our emails
- Contact our support team directly
Even after opting out, important account-related messages may continue to be sent.
Protection of Minors
13 Policy on Collecting Information from Minors
tk66y does not knowingly collect any personal information from persons under the age of 21. Our platform is for adults (21+) only.
If a parent or legal guardian becomes aware that their minor child has used our services, please contact us immediately. We will arrange to delete that information without delay and close the account.
14 Age Verification Process
For age verification during registration, we:
- Require date of birth to be provided
- Conduct document-based identity verification
- Use automated detection systems
Accounts are not activated until age verification is complete.
Policy Changes and Contact
15 Changes to This Policy
tk66y may update this Privacy Policy from time to time. For any significant changes:
- We will publish the updated policy on our website
- The "Last Updated" date at the top of the policy will be changed
- You may be notified by email of significant changes
If you continue to use the services after any changes, you will be considered to have accepted the updated policy. We recommend that you review this policy regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights regarding your information, please contact our support team.
16 Related Policies
Along with this policy, you are advised to read the following documents as well:
- Terms & Conditions — Terms of service use
- Responsible Gaming — Safe gaming guidelines
- FAQ — Common questions and answers
- About Us — Introduction to tk66y